Voicemail #

The voicemail feature provides quick access to manage your voicemails directly from ~.UcClient.~. You can listen to and delete without needing to dial into your voicemail box.

Voicemail Notifications #

When you receive a new voicemail, a notification badge appears on the voicemail icon in the left sidebar, alerting you to unread messages.

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In CTI mode, the notification badge may not be immediately visible on the sidebar. Click the Voicemail tab to view new voicemail notifications on the voicemail page.

Voicemail Tab #

Click the Voicemail tab in the calls view to access your voicemail messages. The voicemail interface displays your voicemail messages with options to play back, delete, or manage them.

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If you have access to more than 1 voicemail box, it should be displayed here alongside your personal voicemail.

Playing Back Voicemails #

To listen to a voicemail message directly from ~.UcClient.~:

1. Navigate to the Voicemail tab
2. Select the voicemail message you wish to listen to
3. Click the play button to begin playback

Audio controls are provided to pause, resume, and control playback speed as needed.

Deleting Voicemails #

To remove a voicemail message:

1. Select the voicemail message you wish to delete
2. Click the delete button (trash icon)
3. The message will be removed from your voicemail box

Voicemail Setup and Configuration #

To configure your voicemail settings, such as recording a welcome message or adjusting other voicemail preferences:

1. Click the green voicemail icon in the calls view
2. This will dial into your voicemail box, allowing you to access the interactive voicemail system
3. Follow the voicemail system prompts to:
   • Record or change your welcome message
   • Set voicemail greetings
   • Configure other voicemail options